resume

California College of the Arts​ – Development Editor
April 2018 – April 2019

  • Met with content partners to help them develop content for the internal CCA Portal website.
  • Developed style guides and “best practices” for Portal content.
  • Led hands-on training, teaching stakeholders about content strategy, SEO, CMS management, and editorial process.

SFist – Associate Editor
September 2017 – November 2017

  • Covered local news in San Francisco, Oakland, and all points within the Bay Area.
  • Contributed to long-form, in-depth pieces, collaborating with other editorial staff.
  • Edited, researched, and fact-checked posts from other staffers.

The Mary Sue – Assistant Editor
April 2015 – September 2017

    • Managed freelancers, providing them with editorial feedback and advice while adhering to a tight publication schedule.
    • Delivered strong copy on fast breaking news with minimal turnaround.
    • Published multiple longform pieces, working from pitch to publication while maintaining strict deadlines.
  • Moderated comments on a regular basis for all posts on the website.

Nonchalance – Writer, Community Manager, Immersive Experience Designer
March 2015 – October 2015

    • Wrote, co-wrote, and edited treatments, scripts, stories, mass communications, and songs.
    • Managed a team of volunteers in world building and story creation.
    • Assisted with the design of an in-universe set, working from conception to production.
    • Served as a stage manager/experience facilitator, working behind the scenes to ensure participants’ safety and emotional well-being.
    • Co-created and served as co-editor on a community newsletter/zine.
    • Served as community manager, moderating online forums and fielding support e-mails.
  • Worked as a liaison between volunteer groups and staff, advising as a member of the community.

Voxer – QA Engineer
November 2012 – February 2015

    • Refined and rewrote outdated test cases.
    • Ensured stability and functionality of unreleased software.
    • Performed testing on all mobile platforms (Android, iOS, Windows).
  • Led Windows Mobile testing projects.

Sony Computer Entertainment America – Format QA Tester
July 2012 – November 2012

    • Tested functionality and compatibility of a large variety of software and hardware.
    • Addressed issues with minimal turnaround time, adhering to strict formatting standards.
    • Performed large scale issue regression on triple-A video game titles.
  • Completed mastery in 3D and Compatibility testing.

Other Work Experience

Freelance Writerhttp://jessicalachenal.com/writing/
August 2013 – Present

Living Room Collective – Writer, Experience Designer
February 2016 – Present

Monogram Biosciences – Clinical Lab Technician – South San Francisco, CA
January 2007 – January 2011

(updated 04/2019)